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Store Policies

Payment Methods Accepted

 We accept payment by all major credit cards (MasterCard, Visa, Discover, and American EXpress),  money order, or check. We also accept payments through PayPal. Please note: Checks must be drawn on a US bank in US funds and made payable to HGBooks.

Libraries and Institutions will be invoiced pending receipt of a purchase order.

Shipping

 We ship anywhere and use the US Postal Service exclusively. The preferred method of shipping is by Media Mail, but Priority Mail is available and is recommended for expensive items. Please specify your preferred method when ordering. Larger, heavier volumes and multi-volume sets will require additional shipping charges. All items are sent with Delivery Confirmation.

North America

USA Rates
USPS Media Mail [book rate] (5-21 days): $3.50
USPS Priority Mail (3-5 days): $5.50

Canada & Mexico
International Priority (4-8 days): $11.50 (whenever possible)

Larger and/or heavier volumes and multi-volume sets will require additional shipping charges.

International Rates

Most books can be shipped by International Priority Mail for $13.50.  Larger, heavier books, and multi-volume sets are not eligible for this flat rate and will work with you to find the best shipping option.


Refunds / Returns

Refunds / Returns Books may be returned for any reason (feedback helps) for 7 days after receipt provided they are returned in the same condition as they were received. Please make return arrangements within 7 days of receipt if the item is not as described. We will gladly send e-photos of any aspect of the book prior to sale. We want fully informed happy customers.

When returning an item we ask only that:
1) You notify us within this time period that you will be returning the item; and
2) that you repackage the item in the same manner as it arrived.

Shipping costs will also be refunded if the book is returned because condition is not as described.

Sales Tax

Pennsylvania residents must pay 6% sales tax.

Hold Policy

 Books will be held for ten (10) days pending reciept of payment.



Questions, comments, or suggestions
Please write to hgbooks@comcast.net
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